If a product does not scan, go to the Trade Name screen and enter the GTIN.

The Trade Name screen is located at:

Dispense
8. Reference File Maintenance
12. Drugs & Related Files - External Core Data
5. Drug Trade Brands
or Zoom [TRADE

Field 1: Trade Code: Enter the Trade Code or a minimum of the first 3 letters of the Trade Name and the lookup will open:

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  • Select the Trade name and the cursor will be in the Option line.
  • Type 8a and ENTER in the Option line to add a GTIN in Field 8.
  • Type in the GTIN and ENTER, a message will appear (if the message does not appear continue as below):
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  • Enter Y and ENTER
  • Add the pack size and ENTER
  • Add the Presentation and ENTER.
  • File the screen.

NB: It is important to advise Pharmhos Support (support@pharmhos.com) if you do add a GTIN as these will be over-written with the updates unless they are in the Merlin Release file.