Check the Generic code that is entered in the Inventory Maintenance screen.
To access this screen:
Inventory
2. Maintenance Procedures
1. Inventory Master
OR
Zoom [PRODUCT
Field 2: Generic Code - This must be a valid Merlin Generic code that is connected to the PBS Item code. If it is an Internal or `9000' code it will not be connected to a PBS Item code.
If it is an EFOC drug, the Generic code will need to end in `900', eg CYC900.